Created with Tango Gallery
Finance

Scheduling a Billing Cycle Reset to Move A Renewal Period Forward in Stripe

Table of Contents
Author
Created with Tango by:
Dan Giovacchini
i
Last Updated:
May 18, 2023
Software
Use case
Finance

Use this if the original Subscription dates are somehow incorrect.

NOTE: To move BACK a billing cycle, use this Tango on "Using a Trial Period to move back a Billing Period in Stripe"

1. Go to Customers – Tango – Stripe

2. Click on "Update Subscription"

Click on "Update Subscription"

3. Check Reset the billing cycle

The billing cycle will be reset, starting Today

Check Reset the billing cycle

4. Uncheck Prorate changes

This means the next billing cycle will be paid in full.

Leave this checked if a customer should get credit for what they've already paid for in the previous billing cycle (Unlikely).

Uncheck Prorate changes

5. Click on Schedule update

Click on Schedule update

6. Set Schedule Update - Click on Friday, September 1, 2023

Set Schedule Update - Click on Friday, September 1, 2023

7. Confirm Schedule update

Confirm Schedule update

8. Add a note to the Profile to remind everyone internally that it's scheduled

Add a note to the Profile to remind everyone internally that it's scheduled

9. Type in note

Type in note

10. Add note

Add note

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